Services & Facilities

Services

We strive to complement the exceptionally luxurious and bespoke features of the hotel by adding a truly unique level of service found only in some of the world's finest establishments. Our guests are not considered room numbers but rather individuals that have chosen to enjoy a certain level of hospitality. Having just eight exclusive suites enables us to pay undivided attention and focus on service – it is the attention to detail which makes this property unique. Please refer to our Personal Concierge page for more details on our unique service approach.

The suites are serviced daily, during late morning and early afternoon or at your convenience. Essential high quality toiletries are provided and the turn down service is prepared in the early evening. We also offer an overnight laundry service; please make use of the laundry bag provided in your suite.

Breakfasts are individually prepared to our guests' requirements, created from the freshest organic ingredients, taking advantage of the on-site herb garden, served either in the dining area, suites or alfresco on the patio or in the gardens. Refreshments, such as sandwiches and a wide selection of imported and local teas, coffees, healthy snacks, biscuits and ice creams are available either in the kitchenette in the suites or upon request.

Nearby, many fine restaurants can be discovered and enjoyed. Should you wish, we can arrange for lunch and dinner to be delivered and served either in your suite or the dining area. We also host various late-afternoon and evening meals on the hotel grounds - from barbecues, to interactive gourmet dinners prepared by one of the leading chefs, champagne and oysters evenings, sushi under the stars or wine and cheese pairing in the company of one of the award-winning winemakers. Usually, the nature and timing of these events are based on our guests’ preferences and arranged with the hotel in advance.

Prepaid local cell phone SIM cards can be arranged to provide you with a cost efficient means of making and receiving calls while away from home. Should you choose not to bring your electronics on vacation we are able to arrange rentals of both notebooks and cell phones.

The greater Cape Town area enjoys detailed electronic map coverage and if required, we can arrange the rental of a GPS navigation system for your vehicle. The GPS unit can be pre-programmed with selected points of interest according to your preferences to ensure your exploration is relaxed and enjoyable.


Events

We are ideally suited to host smaller wedding parties and other receptions. Our Personal Concierge will make your stay with us a relaxed, special experience. Please contact us for more details.


Facilities

The residence has a flood lit tennis court for the use of our guests free of charge. The tennis racquets can be rented from the concierge. The sizeable swimming pool (11x6m) is solar heated, the temperature is maintained around 28ºC (82ºF). A private balcony Jacuzzi with the view of Constantiaberg mountains can be enjoyed in our Luxury suites.

Guests can enjoy a game of snooker on the pool patio, adjoining the bar & lounge area.

The hotel boasts a sizeable library of light reading material as well as DVDs. Satellite TV and digital audio channels are offered on 40inch flat screen TVs in the suites or via the projector screen in the lounge. Broadband internet connectivity with Wi-Fi access is available throughout the hotel.